Here is the guide to all you shipping queries;
- Shipping Guidelines
- Delivery Timelines
- Shipping Duties & Taxes
- Track Your Order
SHIPPING GUIDELINES
At Marble Hives, we are excited to offer a free shipping service for all orders exclusively for US customers. This will go a long way in ensuring that our beautiful marble products are accessible to everyone and encourage this blend of individuality, style, and practicality in every home or office.
Address Constraints
To ensure timely delivery of your items, for that we use reliable courier services such as (FedEx, DHL, USPS, and UPS) to deliver orders. Please note that we do not ship to P.O boxes. We kindly request that you provide a physical address to avoid any delivery complications. We process orders promptly with correct addresses to ensure minimal delays in your delivery .
Note: For remote location couriers may surcharge an amount which varies per your state. For queries about your remote address or any other issue you can always contact us at info@marblehives.com
DELIVERY TIMELINES
We deliver our products in following ways;
Standard Shipping
At Marble Hives, we provide excellent customer service and operational efficiency in deliveries. Customers within the US or internationally can expect to receive their orders within 3 to 7 business days.
Note: The handling, packaging, delivery, and processing of your order are all included in our shipping and processing costs.
Express Shipping
We offer express shipping for urgent orders, with delivery expected within 2 to 5 business days. Our express delivery process ensures your items arrive within the expected delivery in its best condition.
Additional charges apply:
$20 extra for chess products.
$10 extra for all other items.
SHIPPING DUTIES & TAXES
customs duties and taxes may apply depending on your country’s regulations. Any duties, taxes, or customs charges are the customer’s responsibility and must be paid by the customer.
These charges are determined by your local customs authority and are not controlled by Marble Hives.
This policy ensures fair and transparent handling of mandatory obligations.
By effecting these policies, Marble Hives continues to maintain the rational and stress-free buying process. We assure you that the shopping experience with us matches the quality of our products.